Terms and conditions for the supply of services to consumers: pre 1 October 2015

Terms and conditions for the supply of goods and/or services to consumers.

These terms and conditions do not reflect the provisions of the Consumer Rights Act 2015, the main provisions of which came into force on 1 October 2015 (the services provisions will not apply to certain consumer transport services contracts (rail, air, sea and inland waterway transport) until 1 October 2016). For terms and conditions for the supply of services to consumers that are compliant with the Consumer Rights Act, seeStandard document, On-premises consumer services terms and conditions: post 1 October 2015.

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