IT Outsourcing Agreements

This Note summarizes the key legal and commercial considerations and negotiating issues arising in relation to IT outsourcing agreements. These include the scope, purpose and context of outsourcings, transfers of intellectual property (IP), length of contract, scope and quality of services, pricing, service credits, indemnities, warranties, exclusivity, management, dispute escalation and resolution, limitation of liability, termination, and exit management.

Iain Monaghan, Pinsent Masons

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