Help

Guidance on using our site and request training

How to get started

Discover the new website

What has changed? Find out in this short guide.

How to get started

How to get started

Log in, manage your account preferences and sign up to receive e-mails.

Manage your emails

How to manage your e-mails

Choose which legal updates and alerts you want to receive by e-mail and how often.

Using Search

How to search

Start your search, refine your results and view advanced searching tips.

How to draft with Practical Law

Draft smarter with our standard documents and drafting tools.

FastDraft: advanced tips

Detailed guidance on how to use FastDraft.

How to use Practical Law China

How to use Practical Law China

How to use Practical Law's China know-how service

Using What's Market

How to use What's Market

Search and compare deal summaries and AGM notices.

FAQs


I've forgotten my password. How do I log in?

Click Remind me of my password on the Log in page. Enter your e-mail address and we'll email you your username and password.

You can also contact our customer services team at +44 20 7202 1220 or e-mail us at info@practicallaw.com

Do I have to enter my username and password each time I log in?

If you'd prefer not to log in every time you visit Practical Law, leave the 'Remember me' checkbox ticked when entering your user name and password on the log in screen. You will then remain logged in on that computer until you click Log out.

Can I log in from outside the office?

You can access Practical Law from any computer with internet access. Simply enter your username and password in the Log in fields in the top navigation.

If your organisation has an IP-authenticated account, you may need to request an individual user name and password to enable you to log in to Practical Law from outside the office.

You can also contact our customer services team at +44 20 7202 1220 or e-mail us at info@practicallaw.com.

What are my subscription details?

Once you are logged in, you can view your subscription details by clicking on My Practical Law in the mega-menu. In My account click on View and edit your account. Click on View account subscriptions.

If you have any questions about your subscription, or would like information about other subscriptions we offer, please contact our customer services team on +44 20 7202 1220 or e-mail us at info@practicallaw.com.

Can I log onto Practical Law from two devices?

You can be logged in to Practical Law from two devices simultaneously. If you want to try and access our website from a third device (for example, a work computer in a different office) you will be logged out of the first device you logged into. This is a security device to make sure that Practical Law's logins and passwords remain unique and are not shared around.

I don't understand something you've written. How can I get clarification?

Our team of experts are available to answer your questions every working day. If you would like to ask them to expand on something we've written, simply click Ask a question in the top right-hand side of the page. You can also browse other queries and share your knowledge at Ask

How do I gain CPD points through your site?

Practical Law can help you meet your CPD needs with podcasts, webinars and an update programme based on our magazine. Most Practical Law events are accredited for CPD hours by the Law Society and Bar Council — see individual events for details.

For more information, see CPD points

How do I request a free trial?

Click here to register for a free trial of Practical Law.

I can't find a resource I need. What should I do?

Our team of experts are available to answer your questions every working day. If you can't find a resource, simply click Ask a question in the top right-hand side of the page on each page.

How do I search for resources?

You can filter your search results by resource type, topic, practice area and jurisdiction. You can also search maintained resources only, by exact phrases, and sort your results by relevance or date.

For more information, see How to search

How do I sign up for e-mail alerts?

Click on My Practical Law in the mega-menu at the top of the page. Under My account click on View and edit your account. Click on View and edit e-mail preferences. You can choose which e-mails you would like to receive, how often and the format you would like your e-mails delivered in. You can choose from daily, weekly and monthly e-mails in the practice areas relevant for you.

Where do you get your content from?

Our team is made up of more than 300 experts worldwide with experience gained from practising in law firms, companies, professional services organisations and regulatory and public bodies. They create and continually maintain our resources. We also work with expert contributors from leading law firms, barrister chambers and organisations around the world.

See Our team for more information about our experts.

Where can I watch webinars or listen to podcasts?

Practical Law podcasts and webinars are housed under Training and Events in the Resources tab in the mega-menu.

You can gain CPD points for watching one of our podcasts or listening to one of our webinars. For more information, see CPD points.

How do I check if a resource is up-to-date?

Our resources are either "maintained" or have a "publication" or "law stated" date. This appears under the title. Where material is maintained, we carry out regular reviews of the resource and update it as soon as possible after a relevant legal development. You can track this by selecting Show resource history from the Actions box on the right-hand side of the page. Materials with a publication date or law stated date are not maintained and users should check the date on them before relying on their contents.

As a guide, we maintain all practice notes and standard documents. We don't maintain point-in-time content such as legal updates or case reports.

How do you maintain your resources?

We monitor thousands of paper and website sources daily to identify developments that have a practical impact on the work of front-line lawyers, and continually update our practice notes, standard documents and clauses, and checklists. You can check whether a resource has been updated by viewing the status under the title of the document. You can also click Show resource history in the Actions box.

Can I access legal books through your website?

You can access online English law, Scots law and tax titles from publisher Bloomsbury Professional through Practical Law. A subscription to online books enables your entire organisation to access books for 12 months. We also offer extended free trials. To subscribe or for more information, see Books online or contact your account manager.

How do I view a resource's history?

All maintained materials have a resource history, which identifies recent amendments we have made. This allows you to confirm that we have picked up a specific case or procedural change. To see the resource history, select Show resource history from the Actions box on the right-hand side of the page.

How do I find out which resources you're planning to publish?

Each service has a provisional publishing schedule which covers the next six to 12 months. You can find the link under About this practice area in the Resources tab in the relevant practice area’s homepage.

How can I see when you've published new resources?

You can keep up-to-date on the latest resources we've published by signing up to weekly e-mail updates in your practice area. You can also check Legal updates and case reports on the relevant practice area homepage which features some of our latest updates.

How do you ensure your resources reflect current market practice?

We monitor thousands of paper and website sources daily to identify developments that have a practical impact on the work of front-line lawyers and continually update our resources.

The regular dialogue we have with our subscribers through Ask keeps us at the heart of practice. We are continually in touch with 3,000 legal departments and 3,500 law firms around the world, answering more than 20,000 queries from our subscribers each year. Our team in London, New York and Brussels also work with external experts who contribute materials regularly. We’re closely involved with more than 30 professional networks, including the GC100.

Each Practical Law practice area work closely with a Consultation Board, which include mainly senior, experienced private practice lawyers, members of the Bar and in-house counsel. They act as a sounding board on points of law and practice and help ensure that our materials reflect current market practice

How can Practical Law help me raise my profile?

Writing for us is a unique opportunity to raise your profile and demonstrate your expertise among clients, potential clients and peers around the world. Our 100,000 subscribers generate around 4.3million page views on our website a month.

How do I get training to use the site?

We offer all our subscribers free training on how to use our online services. You can choose a format that suits your needs: site visits or remote training, group demonstrations or one-to-one sessions. Sessions typically last an hour and can range from basic demos, refresher courses to more advanced scenario-based training.

Request training

Can I access case law from your site?

We have inserted new pop-up links to cases in our maintained resources which will appear when you click on a reference to a case. If you are a Westlaw UK subscriber you can click through directly to a case report or transcript on Westlaw UK. You can also click through to the free BAILII transcript (where the case is available on www.bailii.org). We have also created case pages, a new resource type which contains links to case transcripts on Westlaw UK and BAILII and any related Practical Law resources.

In time we hope that you will also be able to click through from our resources and cases to the case transcripts and reports on Westlaw UK and the Incorporated Council of Law Reporting (ICLR).

Can I access legislation from your site?

Subscribers to both Westlaw UK and Practical Law can click through from Practical Law resources to a piece of legislation or provision on Westlaw UK. You can also access free consolidated UK and EU legislation on Legislation.gov.uk, the official source of all UK legislation, and EUR-Lex from Practical Law resources.

Are FirmStyle and FastDraft included in my subscription?

Both FastDraft and FirmStyle tools are included in your subscription. For more information on setting up FirmStyle in your organisation's house style or how to use FastDraft, see Practical Law tools.

How can I integrate Practical Law content onto my intranet?

We offer a range of integration options to help you access Practical Law know-how without disturbing your routine and extract maximum value from your subscription. You can surface RSS feeds of Practical Law updates on your intranet, download documents in your house style and create and share notes on resources with colleagues. We also offer a range of search technology options to enable you to search across your internal and Practical Law know-how.

For more information, see Integration

How can I follow you on Twitter?

You can follow us on Twitter for company updates, information about our services and resources, access to free content and news and industry updates. You can also follow legal updates by different practice areas on Twitter.

For a list of all available Practical Law feeds, see our Media room.

How can I keep up-to-date about Practical Law?

By following us on Twitter, LinkedIn, Facebook and Google Plus you can keep up-to-date with our activities. For more information about connecting with us online, see our Media room.

Why do I need to enable JavaScript and how do I enable it?

To be able to navigate around the Practical Law website, you must have JavaScript enabled. You can turn on JavaScript in the settings of your browser. Here’s how.

If you are using Internet Explorer:

  • In your browser, click Tools and Internet Options.
  • In Internet Options, select the Security tab.
  • In the Security tab, click Custom level...
  • When the dialogue window opens, look for the Scripting section. In Active Scripting, select Enable.
  • A warning window will pop up asking if you are sure you want to change the settings. Select Yes.
  • In the Internet Options window, click OK.
  • Click Refresh in your browser to refresh the page.

If you are using Google Chrome:

  • In your browser, click the Customize and control Google Chrome icon in the right-hand corner and select Settings.
  • In Settings, click Show advanced settings...
  • Under Privacy, click Content settings...
  • When the dialogue window opens, look for the JavaScript section and select Allow all sites to run JavaScript (recommended).
  • Click OK to close.
  • Close the Settings tab and refresh the page.

If you are using Mozilla Firefox:

  • In your browser click Options, found in Tools or in the Firefox menu.
  • In Options, select the Content tab.
  • Select the Enable JavaScript checkbox.
  • Click OK in the Options window to close it.
  • Refresh the page.

For more guidance on enabling JavaScript visit www.enable-javascript.com

Request Training

Take advantage of complimentary introductory and refresher training sessions, so that you:

  • Know what new resources are available to you
  • Can find the information you need quickly
  • Understand how to use Practical Law to greatest effect in your every day work.

Sessions last an hour and range from basic demos to more advanced scenario-based training, according to your requirements. Training can be delivered face-to-face or online, and in presentation, classroom or one-to-one format.

If your organisation has been accredited by the Solicitors Regulation Authority to carry out your own training, you can cite Practical Law training as creditable hours, using the CPD reference for your organisation.

Contact your trainer directly or the training team on the details below or fill out the form opposite.

E-mail: sweetandmaxwell.training@thomsonreuters.com

If you need to cancel a pre-booked session, please provide as much notice as possible.

Meet the team

Robert Quarm

Robert Quarm graduated in Philosophy from the University of Hertfordshire. He has worked for IBM and Reuters, training on the financial markets for the latter as well as managing a set of accounts for Factiva the global number one news and information provider. He then opened and ran Red House in Kent for the National Trust for three years, managing the business and creating a strategy for its future. Robert currently trains small and medium law firms across the UK.

Hugo Sleiman

Hugo Sleiman worked at Clifford Chance supporting their Commercial team and working on developing their internal online products for three years after which he joined PLC as a trainer.

Tim Wheatley

Tim Wheatley joined PLC in 2008 as an experienced trainer. His previous roles encompassed the formation of a training team within a small software house as well as delivering training nationally with Halifax PLC. Tim's experience lies in group training as well as more intense 1:1 sessions.

Neil Marshall

Neil Marshall graduated from ICADE University in Madrid in International Business. He then gained an MSc in Human Resource Management at the University of London. Neil has worked for the European Commission in Brussels and the Delegation for the European Commission in Malaysia. He is an experienced trainer with over 5 years soft skills training experience in major multi-national companies across various sectors. Neil focuses on the international companies market.

Gemma Pilkington

Gemma Pilkington joined PLC in April 2011 having spent 4 years delivering training for online conveyancing solutions. Gemma has significant experience working with Real Estate legal teams, from secretarial to partner level. Gemma has conducted a number of projects which implement Training Needs Analysis for project rollouts and continued development programmes. Gemma is TAP-certified and CIPD-accredited.

Marc Arnott

Marc Arnott joined PLC in June 2011. He has worked in a training capacity over the past 9 years across various organizations. He displays an intense dedication towards improving personal and organizational performance and has led diverse teams of professionals in training and learning design interventions. Marc takes pride in training and possesses an energetic personality which is clearly reflected in his work.

Nana Obeng

Nana Obeng graduated from the University of Leeds with an L.L.B in 2004. He then went on to complete his L.P.C at Leeds Metropolitan University. He joined PLC in April 2012 after working for a number of London based Media and Fashion companies.

Suzanne How

Suzanne How graduated from the University of Huddersfield with a BA Honours in Marketing. She has spent 6 years working on Experiential Marketing Campaigns for many of the leading blue chip companies. Suzanne has 4 years experience delivering training nationally for LG Electronics, where she has trained diverse teams of professionals. She joined PLC in May 2012.

Jamey Scroder

Jamey Scroder has 15 years experience of working in the UK, Offshore and Internationally within the banking and wealth services industry and undertaken various roles including Business Development, Sales team management and more recently Training. Jamey’s key responsibilities have included the migration of a contact centre to Malaysia, designing and delivering bespoke training material for an Offshore contact centre in the Channel Islands including soft skills and IT and delivering sales and propositional training to customer facing relationship managers within the Central London region.

Contact us

The team who create and continually maintain our resources are available to answer your questions every working day. If you can't find a resource or would like us to expand on something you have read in our resources, simply click Ask a question in the top navigation of every page.

You can also contact our customer services team with queries about your account or subscription or fill in the form below.

fastdraft trial

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