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- I've forgotten my password. How do I log in?
- Do I have to enter my username and password each time I log in?
- Can I log in from outside the office?
- What are my subscription details?
- Can I log onto Practical Law from two devices?
- I don't understand something you've written. How can I get clarification?
- How do I gain CPD points through your site?
- How do I request a free trial?
- I can't find a resource I need. What should I do?
- How do I search for resources?
- How do I sign up for e-mail alerts?
- Where do you get your content from?
- Where can I watch webinars or listen to podcasts?
- How do I check if a resource is up-to-date?
- How do you maintain your resources?
- Can I access legal books through your website?
- How do I view a resource's history?
- How do I find out which resources you're planning to publish?
- How can I see when you've published new resources?
- How do you ensure your resources reflect current market practice?
- How can Practical Law help me raise my profile?
- How do I get training to use the site?
- Can I access case law from your site?
- Can I access legislation from your site?
- Are FirmStyle and FastDraft included in my subscription?
- How can I integrate Practical Law content onto my intranet?
- How can I follow you on Twitter?
- How can I keep up-to-date about Practical Law?
I've forgotten my password. How do I log in?
Click Remind me of my password on the Log in page. Enter your e-mail address and we'll email you your username and password.
You can also contact our customer services team at +44 20 7202 1220 or e-mail us at email@example.com
Do I have to enter my username and password each time I log in?
If you'd prefer not to log in every time you visit Practical Law, leave the 'Remember me' checkbox ticked when entering your user name and password on the log in screen. You will then remain logged in on that computer until you click Log out.
Can I log in from outside the office?
You can access Practical Law from any computer with internet access. Simply enter your username and password in the Log in fields in the top navigation.
If your organisation has an IP-authenticated account, you may need to request an individual user name and password to enable you to log in to Practical Law from outside the office.
You can also contact our customer services team at +44 20 7202 1220 or e-mail us at firstname.lastname@example.org.
What are my subscription details?
Once you are logged in, you can view your subscription details by clicking on My Practical Law in the mega-menu. In My account click on View and edit your account. Click on View account subscriptions.
If you have any questions about your subscription, or would like information about other subscriptions we offer, please contact our customer services team on +44 20 7202 1220 or e-mail us at email@example.com.
Can I log onto Practical Law from two devices?
You can be logged in to Practical Law from two devices simultaneously. If you want to try and access our website from a third device (for example, a work computer in a different office) you will be logged out of the first device you logged into. This is a security device to make sure that Practical Law's logins and passwords remain unique and are not shared around.
I don't understand something you've written. How can I get clarification?
Our team of experts are available to answer your questions every working day. If you would like to ask them to expand on something we've written, simply click Ask a question in the top right-hand side of the page. You can also browse other queries and share your knowledge at Ask
How do I gain CPD points through your site?
Practical Law can help you meet your CPD needs with podcasts, webinars and an update programme based on our magazine. Most Practical Law events are accredited for CPD hours by the Law Society and Bar Council — see individual events for details.
For more information, see CPD points
How do I request a free trial?
Click here to register for a free trial of Practical Law.
Our team of experts are available to answer your questions every working day. If you can't find a resource, simply click Ask a question in the top right-hand side of the page on each page.
How do I search for resources?
You can filter your search results by resource type, topic, practice area and jurisdiction. You can also search maintained resources only, by exact phrases, and sort your results by relevance or date.
For more information, see How to search
How do I sign up for e-mail alerts?
Click on My Practical Law in the mega-menu at the top of the page. Under My account click on View and edit your account. Click on View and edit e-mail preferences. You can choose which e-mails you would like to receive, how often and the format you would like your e-mails delivered in. You can choose from daily, weekly and monthly e-mails in the practice areas relevant for you.
Where do you get your content from?
Our team is made up of more than 300 experts worldwide with experience gained from practising in law firms, companies, professional services organisations and regulatory and public bodies. They create and continually maintain our resources. We also work with expert contributors from leading law firms, barrister chambers and organisations around the world.
See Our team for more information about our experts.
Where can I watch webinars or listen to podcasts?
You can gain CPD points for watching one of our podcasts or listening to one of our webinars. For more information, see CPD points.
How do I check if a resource is up-to-date?
Our resources are either "maintained" or have a "publication" or "law stated" date. This appears under the title. Where material is maintained, we carry out regular reviews of the resource and update it as soon as possible after a relevant legal development. You can track this by selecting Show resource history from the Actions box on the right-hand side of the page. Materials with a publication date or law stated date are not maintained and users should check the date on them before relying on their contents.
As a guide, we maintain all practice notes and standard documents. We don't maintain point-in-time content such as legal updates or case reports.
How do you maintain your resources?
We monitor thousands of paper and website sources daily to identify developments that have a practical impact on the work of front-line lawyers, and continually update our practice notes, standard documents and clauses, and checklists. You can check whether a resource has been updated by viewing the status under the title of the document. You can also click Show resource history in the Actions box.
Can I access legal books through your website?
You can access online English law, Scots law and tax titles from publisher Bloomsbury Professional through Practical Law. A subscription to online books enables your entire organisation to access books for 12 months. We also offer extended free trials. To subscribe or for more information, see Books online or contact your account manager.
How do I view a resource's history?
All maintained materials have a resource history, which identifies recent amendments we have made. This allows you to confirm that we have picked up a specific case or procedural change. To see the resource history, select Show resource history from the Actions box on the right-hand side of the page.
How do I find out which resources you're planning to publish?
Each service has a provisional publishing schedule which covers the next six to 12 months. You can find the link under About this practice area in the Resources tab in the relevant practice area’s homepage.
How can I see when you've published new resources?
You can keep up-to-date on the latest resources we've published by signing up to weekly e-mail updates in your practice area. You can also check Legal updates and case reports on the relevant practice area homepage which features some of our latest updates.
How do you ensure your resources reflect current market practice?
We monitor thousands of paper and website sources daily to identify developments that have a practical impact on the work of front-line lawyers and continually update our resources.
The regular dialogue we have with our subscribers through Ask keeps us at the heart of practice. We are continually in touch with 3,000 legal departments and 3,500 law firms around the world, answering more than 20,000 queries from our subscribers each year. Our team in London, New York and Brussels also work with external experts who contribute materials regularly. We’re closely involved with more than 30 professional networks, including the GC100.
Each Practical Law practice area work closely with a Consultation Board, which include mainly senior, experienced private practice lawyers, members of the Bar and in-house counsel. They act as a sounding board on points of law and practice and help ensure that our materials reflect current market practice
How can Practical Law help me raise my profile?
Writing for us is a unique opportunity to raise your profile and demonstrate your expertise among clients, potential clients and peers around the world. Our 130,000 subscribers generate around 7.5million page views on our website a month.
How do I get training to use the site?
We offer all our subscribers free training on how to use our online services. You can choose a format that suits your needs: site visits or remote training, group demonstrations or one-to-one sessions. Sessions typically last an hour and can range from basic demos, refresher courses to more advanced scenario-based training.
Can I access case law from your site?
We have inserted new pop-up links to cases in our maintained resources which will appear when you click on a reference to a case. If you are a Westlaw UK subscriber you can click through directly to a case report or transcript on Westlaw UK. You can also click through to the free BAILII transcript (where the case is available on www.bailii.org). We have also created case pages, a new resource type which contains links to case transcripts on Westlaw UK and BAILII and any related Practical Law resources.
In time we hope that you will also be able to click through from our resources and cases to the case transcripts and reports on Westlaw UK and the Incorporated Council of Law Reporting (ICLR).
Can I access legislation from your site?
Subscribers to both Westlaw UK and Practical Law can click through from Practical Law resources to a piece of legislation or provision on Westlaw UK. You can also access free consolidated UK and EU legislation on Legislation.gov.uk, the official source of all UK legislation, and EUR-Lex from Practical Law resources.
Are FirmStyle and FastDraft included in my subscription?
Both FastDraft and FirmStyle tools are included in your subscription. For more information on setting up FirmStyle in your organisation's house style or how to use FastDraft, see Practical Law tools.
How can I integrate Practical Law content onto my intranet?
We offer a range of integration options to help you access Practical Law know-how without disturbing your routine and extract maximum value from your subscription. You can surface RSS feeds of Practical Law updates on your intranet, download documents in your house style and create and share notes on resources with colleagues. We also offer a range of search technology options to enable you to search across your internal and Practical Law know-how.
For more information, see Integration
How can I follow you on Twitter?
You can follow us on Twitter for company updates, information about our services and resources, access to free content and news and industry updates. You can also follow legal updates by different practice areas on Twitter.
For a list of all available Practical Law feeds, see our Media room.
How can I keep up-to-date about Practical Law?
By following us on Twitter, LinkedIn, Facebook and Google Plus you can keep up-to-date with our activities. For more information about connecting with us online, see our Media room.
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We offer free training on Practical Law in a variety of formats, tailored to suit you. Training from one of our team can be given in your office, over the phone or online via our live Webinar sessions. If you would like to request a training session, please contact the team with your requirements at firstname.lastname@example.org.
We also create bespoke sessions, so if you are unsure of the most effective training methods for your organisation please get in touch with us and we will happily discuss all of the options available in order to devise a customised programme for you.
All of our training is accredited by the SRA and BSB for CPD purposes.
Practical Law lessons
Lessons are our webinar training sessions. One of our trainers hosts the session and broadcasts it from their computer over the internet. You will be able to watch the session from your computer and can dial in from your telephone to listen and ask questions. They cover everything from the basics to practice area specific training.
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Practical Law user guide
Find out more about how to use Practical Law with this online user guide.
The team who create and continually maintain our resources are available to answer your questions every working day. If you can't find a resource or would like us to expand on something you have read in our resources, simply click Ask a question in the top navigation of every page.
You can also contact our customer services team with queries about your account or subscription or fill in the form below.