| 1 | Consumer contracts A practice note outlining the main issues to consider when drafting or reviewing consumer terms of business. This note does not deal with industry-specific regulations, such as financial services, or consumer credit. | Practice note: overview | Maintained |
| 2 | Consumer contracts: international overview Overview of the key legal and commercial considerations when drafting a consumer contract. Country specific information (updated periodically) for France, Germany, Italy, UK and US. | Practice note: overview | 03-Apr-2013 |
| 3 | Consumer law toolkit A toolkit to guide users through PLC Commercial's key materials on consumer law. | Practice note: overview | Maintained |
| 4 | Consumer remedies for defective goods or services An overview of the remedies available to consumers when a trader does not comply with the contract for the sale of goods and/or services. | Practice note: overview | Maintained |
| 5 | Doorstep selling: overview An overview of the law on doorstep selling in the UK contained in the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008 (SI 2008/1816). | Practice note: overview | Maintained |
| 6 | Price promotions: a quick guide A quick guide to advising on a price promotion which is designed to encourage buying a product. This guide is not intended as a definitive list of all regulations that need to be checked in every case and it does not cover particular industry sector rules, such as those governing food, alcohol or tobacco. This is one of a series of quick guides, see Quick guides. | Practice note: overview | Maintained |
| 7 | Prize promotions: a quick guide A quick guide to the main rules relating to prize promotions. The note is not intended as a definitive list of all regulations that need to be checked in every case. Also, it does not cover particularly industry sector rules such as those governing food, alcohol or tobacco. This is one of a series of quick guides, see Quick guides. | Practice note: overview | Maintained |
| 8 | Sales promotions: overview An overview of the law in the UK on sales promotions, such as "two for three" offers, prize draws and competitions. | Practice note: overview | Maintained |
| 9 | Air passenger rights: legislation tracker A practice note charting developments relating to the proposal for a Regulation of the European Parliament and of the Council amending Regulation (EC) 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights and Regulation (EC) 2027/97 on air carrier liability in respect of the carriage of passengers and their baggage by air. | Practice notes | Maintained |
| 10 | Alternative Dispute Resolution and Online Dispute Resolution ... A practice note tracking developments relating to two European Commission proposals on the use of alternative dispute resolution (ADR) and online dispute resolution (ODR) for resolving consumer disputes in chronological order. | Practice notes | Maintained |
| 11 | Are you looking for EU law content on this topic? A practice note explaining where to find EU law content from a topic page. | Practice notes | Maintained |
| 12 | Common European Sales Law for consumers and businesses ... A practice note charting developments relating to the Common European Sales Law for consumers and businesses in chronological order. | Practice notes | Maintained |
| 13 | Consumer contracts country questions: France France-specific information concerning the key legal and commercial considerations when drafting a consumer contract. | Practice notes | 28-Feb-2013 |
| 14 | Consumer contracts country questions: Germany Germany-specific information concerning the key legal and commercial considerations when drafting a consumer contract. | Practice notes | 23-Feb-2013 |
| 15 | Consumer contracts country questions: Italy Italy-specific information concerning the key legal and commercial considerations when drafting a consumer contract. | Practice notes | 22-Apr-2013 |
| 16 | Consumer contracts country questions: UK UK-specific information concerning the key legal and commercial considerations when drafting a consumer contract. | Practice notes | 21-Feb-2013 |
| 17 | Consumer contracts country questions: US (New York) US (New York)-specific information concerning the key legal and commercial considerations when drafting a consumer contract. | Practice notes | 28-Jun-2007 |
| 18 | Consumer Protection from Unfair Trading Regulations 2008 A commentary on the Consumer Protection from Unfair Trading Regulations 2008 (SI 2008/1277) which implemented the Unfair Commercial Practices Directive (2005/29/EC) in the UK by introducing a general prohibition on traders treating consumers unfairly and requiring businesses not to mislead consumers through acts or omissions or subject them to aggressive commercial practices. | Practice notes | Maintained |
| 19 | Consumer Rights Directive: legislation tracker A practice note charting developments relating to the Consumer Rights Directive in chronological order. | Practice notes | Maintained |
| 20 | Product liability country questions: France France specific issues raised by product liability claims. | Practice notes | 01-Mar-2013 |
| 21 | Product liability country questions: Germany Germany specific issues raised by product liability claims. | Practice notes | 23-Feb-2013 |
| 22 | Product liability country questions: Italy Italy specific issues raised by product liability claims. | Practice notes | 10-Apr-2013 |
| 23 | Product liability country questions: UK UK specific issues raised by product liability claims. | Practice notes | 01-Nov-2011 |
| 24 | Product liability country questions: US (New York) US specific issues raised by product liability claims. | Practice notes | 15-Oct-2012 |
| 25 | Product regulation, safety and recall country questions ... Germany specific information concerning product regulation, safety and recall issues. | Practice notes | 23-Feb-2013 |
| 26 | Product regulation, safety and recall country questions: France France specific information concerning product regulation, safety and recall issues. | Practice notes | 28-Feb-2013 |
| 27 | Product regulation, safety and recall country questions: Italy Italy specific information concerning product regulation, safety and recall issues. | Practice notes | 15-Apr-2013 |
| 28 | Product regulation, safety and recall country questions: UK UK specific information concerning product regulation, safety and recall issues. | Practice notes | 08-Mar-2013 |
| 29 | Product regulation, safety and recall country questions: US US specific information concerning product regulation, safety and recall issues. | Practice notes | 10-May-2013 |
| 30 | Towards an integrated European market for cards, internet ... A practice note charting developments relating to the European Commission's Green Paper, Towards an integrated European market for cards, internet and mobile payments in chronological order. | Practice notes | Maintained |
| 31 | Unfair Commercial Practices Directive: legislation tracker A practice note charting developments relating to the Unfair Commercial Practices Directive in chronological order. | Practice notes | Maintained |